Is the BRT gradually loosing it's Ajah customers to T&M?

The scenario observed recently at the Ajah park of the Brt and T&M buses shows clearly that CMS bound commuters are gradually shifting their means of public transportation preference from the brt buses which dominated the transport scene for some time, to the T&M smaller buses.

This can be noticed in the picture below that customers en-route cms from Ajah will rather cue up in waiting....



...even when no buses are on ground, rather than join the readily available brt buses but with little passengers on-board; despite about eight ticket sellers scrambling to sell tickets to passengers.



When approached by Roving Informant to ascertain the reason for this observation, some passengers waiting on the T&M bus cue, who spoke on terms pf anonymity attributed this to the time consuming practice of stop and check routine by brt officials at designated bus stops, but more importantly the rather unruly mannerism some brt ticket sellers and drivers showcase when dealing with their passengers."no body wants to leave his/ her house only to come to a brt station and experience some sort of insult or the other, and when such occurs, they is usually no one to report or complain to, as all of them will either keep quite and pretend they don't know is happening or worst still raise in defense of their colleague. So i opted to using an alternative transport company". The elderly man said.